This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
information about how Yahoo! uses this information.
When you place an order with us, we request your name, billing address, shipping address, credit card number and expiration date, and email address. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, notifying you of products or special offers that may be of interest to you (only if you select to be included on our mailing list). We do not share your private information with anyone.
Liquid Latex USA will accept any unopened items purchased from us, with the exception of special order items, and partial items. Items being returned will have 25% restocking fee applied. All returns must be in resellable condition. If you wish to make a return, please call 1.888.774.7246 for a Returned Goods Authorization #, all other packages that do not have a RGA# will be discarded without a refund given. Defective products and products sent to you in error will be exchanged or refunded in full.
Refunds for Liquid Latex USA items returned within 14 days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than 14 days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable.